Polar Help Desk 4.1



Publisher Description



Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives


About Polar Help Desk

Polar Help Desk is a free trial software published in the Helpdesk & Remote PC list of programs, part of Business.

This Helpdesk & Remote PC program is available in English. It was last updated on 19 March, 2024. Polar Help Desk is compatible with the following operating systems: Windows.

The company that develops Polar Help Desk is Polar. The latest version released by its developer is 4.1. This version was rated by 2 users of our site and has an average rating of 4.5.

The download we have available for Polar Help Desk has a file size of 6.29 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2006-03-30 and was downloaded 350 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Polar Help Desk as malware if the download link is broken.

How to install Polar Help Desk on your Windows device:

  • Click on the Download button on our website. This will start the download from the website of the developer.
  • Once the Polar Help Desk is downloaded click on it to start the setup process (assuming you are on a desktop computer).
  • When the installation is finished you should be able to see and run the program.



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Users Rating:  
  4.5/5     2
Downloads: 350
Updated At: 2024-03-19
Publisher: Polar
Operating System: Windows
License Type: Free Trial